MEMBER GRIEVANCES & APPEALS
If you would like to express an opinion or concern about the care you have received at a doctor’s office or medical clinic or services provided to you by Ingham Health Plan please contact us by telephone or in writing.
Toll Free Number:
Ingham Health Plan
P.O. Box 30125
Lansing, MI 48909
The Ingham Health Plan wants to hear from members, especially if they are related to important issues such as:
- Access to care
- Quality of care
- Administrative policy and procedures
If the IHP makes a decision or action which is subject to an appeal you will be notified. You will receive information about the action or decision and instructed on the appeal process, in writing.