IHP is a community sponsored program that provides a limited benefit to Ingham County residents that meet eligibility criteria. IHP serves a vulnerable population and promotes the health of the community by providing medical, pharmacy and dental benefits and connecting members to other services and resources within the community.
IHP is developing and implementing a comprehensive care management program to help improve the health of it’s members and to benefit the community as a whole. Care management activities assist members and their families/supports with management of medical conditions and social determinates of health with the goal of improving health outcomes and efficient use of medical resources.
Program implemented in 2010
Local hospital ED visit data received daily
Assigned PCP notification
Member education about IHP benefits
Telephone follow up and referral
Program implemented in 2015
Members with the Big 5 Chronic Conditions identified
Members opted in to program by letter
Member telephone engagement for self management
PCP and specialist coordination
Transitions of Care-Hospital Admission