IHP is a community sponsored program that provides a limited benefit to Ingham County residents that meet eligibility criteria. IHP serves a vulnerable population and promotes the health of the community by providing medical, pharmacy and dental benefits and connecting members to other services and resources within the community.

IHP is developing and implementing a comprehensive care management program to help improve the health of it’s members and to benefit the community as a whole. Care management activities assist members and their families/supports with management of medical conditions and social determinates of health with the goal of improving health outcomes and efficient use of medical resources.

ED Utilization Case Management

Program implemented in 2010

Local hospital ED visit data received daily

Assigned PCP notification

Member education about IHP benefits

Telephone follow up and referral

Chronic Condition Management

Program implemented in 2015

Members with the Big 5 Chronic Conditions identified

Members opted in to program by letter

Member telephone engagement for self management

PCP and specialist coordination

Programs in Development

Transitions of Care-Hospital Admission


Contact the IHP Nurse Case Manager for Referral or Assistance at 866-291-8691