MEMBER GRIEVANCES & APPEALS

If you would like to express an opinion or concern about the care you have received at a doctor’s office or medical clinic or services provided to you by Ingham Health Plan please contact us by telephone or in writing.

Toll Free Number:

1-866-291-8691

Ingham Health Plan
P.O. Box 30125
Lansing, MI 48909

The Ingham Health Plan wants to hear from members, especially if they are related to important issues such as:

  • Access to care
  • Referrals
  • Quality of care
  • Administrative policy and procedures

If the IHP makes a decision or action which is subject to an appeal you will be notified. You will receive information about the action or decision and instructed on the appeal process, in writing.

  • P.O. Box 30125
  • Lansing, MI 48909
  •  
  • planmanagement@ihpmi.org
  • 866-291-8691
  • 517-394-4590